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Smart Payroll logo in an orange circle

Professional payroll, and HR support, tailored to your business.

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At Smart Payroll Services, we believe payroll and HR are about people, not just processes. That's why we provide a professional, personal service that businesses can rely on, delivered with accuracy, integrity and genuine care.

We are full members of The Chartered Institute of Payroll Professionals (CIPP). 
 

Our services are designed to be flexible, whether you're looking for fully managed payroll, outsourced HR support or a trusted white label payroll partner. We work with businesses and accountancy practices to deliver a seamless payroll service under their own brand, allowing them to expand their offering while benefiting from our expertise. It's a cost-effective, competitively priced solution that maintains the highest standards of accuracy, compliance and client care.

Services available include:
 

Outsourced Payroll

  • Fully managed monthly payroll

  • Weekly/fortnightly payroll

  • Monthly payroll processing

  • PAYE calculations

  • Statutory payments

  • Pension processing / auto-enrolment

  • RTI submissions

  • P11D / benefits support

  • Year-end payroll processes

  • Payslips and payroll reports

  • HMRC payment calculations

  • Payroll queries

  • Starter and leaver processing

  • Payroll reconciliations
     

Payroll Set-Up & Takeover

  • New payroll set-up

  • Taking over an existing payroll

  • Payroll system implementation

  • Payroll data cleansing

  • Employee data migration

  • Payroll calendar creation

  • Payroll process design

  • HMRC/PAYE setup

  • Pension scheme setup

  • Payroll parallel runs

  • Payroll handover from an existing provider

  • Payroll process documentation


Payroll Audits & Health Checks

  • Payroll accuracy audit

  • PAYE/NIC checks

  • Pension deductions

  • Holiday pay calculations

  • Salary and hourly rate checks

  • Statutory payment checks

  • Tax code reviews

  • Student loan deductions

  • Benefits-in-kind

  • National Minimum/Living Wage checks

  • Holiday entitlement/pay

  • Payroll-to-GL reconciliation

  • Payroll-to-HR reconciliation

  • Starter/leaver checks

  • RTI review

  • HMRC compliance review

  • Payroll process and controls review
     

HR Documentation & Compliance

  • Employment contracts

  • Contract amendments / variations

  • Employee handbooks

  • Job descriptions

  • Offer letters

  • Probation letters

  • Flexible working agreements

  • Remote/hybrid working policies

  • Family-friendly policies

  • Disciplinary and grievance procedures

  • Absence management procedures

  • Equality, diversity & inclusion policies

  • IT, social media and acceptable-use policies
     

Employee Lifecycle

  • Recruitment advice

  • Job advert creation

  • Shortlisting support

  • Interview guidance

  • Interview questions

  • Recruitment processes

  • Right-to-work checks

  • Onboarding checklists

  • New starter documentation

  • Probation reviews

  • Performance reviews

  • Performance improvement plans

  • Salary reviews

  • Employee relations advice

  • Return-to-work processes

  • Exit processes

  • Settlement agreement support

  • Redundancy processes

  • Final payroll/holiday calculations liaison


Employee Relations & Casework

  • Disciplinary investigations

  • Disciplinary hearings

  • Grievance investigations

  • Grievance hearings

  • Capability processes

  • Performance management

  • Conflict resolution

  • Formal letters and outcome documentation

  • ACAS/code-of-practice guidance

  • Manager support throughout employee relations cases


HR Audits & Reviews

  • Contracts

  • Policies

  • Employee files

  • Payroll/HR processes

  • Holiday entitlement

  • Working hours

  • Pay and benefits

  • Statutory compliance

  • Right-to-work documentation

  • Absence procedures

  • Disciplinary/grievance procedures

  • Data protection

  • Recruitment/onboarding

  • Training

  • Employment law risks


We pride ourselves on building lasting relationships with our clients, taking the time to understand their business and tailoring our support to meet their needs. Rather than offering a one-size-fits-all approach, we become an extension of your team—providing dependable advice, proactive support and a service that's as invested in your success as you are.
 

At Smart Payroll Services, our goal is simple: to make payroll and HR straightforward, reliable and affordable, so you can focus on growing your business while we take care of your people.

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